Refund Policy

Monthly Billing , Cancellation, and Refund Policies

VINX2 Winery Software Inc and JX2 Technology Pty Ltd ('VINX2 Group') charges and collects in advance for use of the VINX2 software service. All services rendered are non-refundable. Important: No refunds or credits for partial months, quarters or years of service will be refunded to a customer upon cancellation. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties. The fees that VINX2 Group charges for the monthly, quarterly, or yearly software services exclude taxes, phone, and internet access charges, as well as other data transmission charges. Any currency exchange settlements are based on the customer's agreement with the payment method provider. To be clear: these taxes and charges are the customer's responsibility. VINX2 Group reserves the right to change or modify its fee structure and introduce new charges with at least 14 days prior notice to the customer. Customers have the ability to upgrade or downgrade their subscription plan at any time. With regards to downgrades on a subscription, VINX2 Group does not issue refunds or credits for partial months of software service.

Demos are obligation free

The most common feedback we get from our new clients is, "Why didn't I start using vintrace years ago",

Contact us and we'll arrange a live demonstration online or at your place of business.



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