Around the world, winemakers have moved to vintrace to take the guesswork out of managing their wineries. Here's what they had to say about the role vintrace played in helping them harvest the power of information and build a great business.
USA and Canada
The availability of customer service
What I’ve been most impressed with since going live with Vintrace has been the availability of customer service. They had resources that could come visit onsite to help with training and are very responsive by answering emails quickly. Another huge plus is the auto-generated 702/5120.17 TTB report, which has drastically simplified the compliance side of our business
“Everything has gone smoothly!”
Everything has gone smoothly! Overall, the process was notably stress-free thanks to you and the rest of the folks at Vintrace. Thank you for your help and the time you put in to make it so.
I was thrilled!
I have been looking at Vintrace for some time, so when the project got the greenlight I was thrilled! The training with Hillary was very informative and the system is user-friendly. If you are struggling through a system like we were you owe it to yourself and team to take a look at Vintrace
Addicted to vintrace
I’m addicted to Vintrace and don’t know how we got along without it. All transactions are recorded daily and data is up to date for instant access!
Our training with Hillary was extremely helpful! When we had a question she was able to not only answer the question but also show us the answer in the software and provide examples/best practices. The two databases – one demo and one live – are a huge plus; we can play in the demo without affecting our live data. We look forward to the next training to learn even more about what can be done!
Setup and Training thorough
I scheduled a meeting with a local Vintrace rep and I immediately knew this was the solution for us. AJ was able to demonstrate how to the use the software easily and manage my operations from fruit to bottle. The data/training teams were thorough and the startup process started immediately. Vintrace is a feature rich platform, some of which I will grow into down the road and use in the future.
A no-brainer… intuitive and easy to use
Having had a good experience with Vintrace in the past it was a no-brainer to use it for my next project. Most of my team had never used Vintrace – or any winemaking software for that matter – but since the layout is intuitive and easy to use they have caught on extremely quick.
The implementation and training staff made the transition to Vintrace a very smooth process overall. My team and I have found the Vintrace support to be extremely helpful; the online self-help is extensive, but when the question is a bit more complicated the response times are fast and the staff is knowledgeable. Not being charged for support is a huge benefit; you can tell they genuinely want to help and feedback on the platform is valued.
Arrington Vineyards – TTB Audit
Just wanted to update you on our first TTB Audit in 7.5 years. I have personally never experienced an audit before this one but have heard terrible stories. Our audit was a breeze. Anytime the agent asked for information we could pretty much run a report print or email it to the auditor onsite. Here at Arrington Vineyards we grow and produce many different varietals which makes our documentation more difficult excel spreadsheets,etc.. We started using Vintrace in 2012 and has been the best tool added to our production!
We love the interface, the reporting options, the powerful search capabilities, the ability to create custom work orders, the robust inventory tracking module and the auto-generated bill of ladings just to name a few. It has drastically changed our day-to-day work flow for the better. The customer service is excellent.
vintrace, a powerful tool that allows us to manage traceability from vineyard block to bottle. The level of service, the quick response time, professionalism of the vintrace staff, and the ability to have the reporting structure suit our Ontario winemaking regulations, have made this one of the best investments imaginable.
The Napa Valley Reserve
It’s one of the best winery software systems out there and I would choose it based on the fact that the vintrace team listens and is willing to improve.
We couldn’t have managed the crush this year without vintrace when the amount of fruit available from our growers changed.
The costing module in Vintrace is brilliant! We can finally manage our production costs and price margins accurately and easily! We work with many different grape varieties and growers and we do lots of blending. Accurately tracking production costs was impossible to accomplish using spreadsheets! Vintrace tracks all of our cost inputs (including overheads) and production moves like blending and losses, and quickly calculates our actual costs per lot, per gallon, and per bottle. Genius!.
Niner Wine Estates
vintrace is visual, very user friendly, contains practical applications for both lab and cellar, rapid support response, and most importantly the system is intuitive and logical, logical, logical! Finally! 21st century software for 21st century wine making.
Rack and Riddle
The vintrace guys have been unfailingly helpful and responsive to even the smallest issues. We had heard that their customer service was stellar and we were not disappointed.
vintrace is a great database that has helped me tremendously in being accurate and precise with my winemaking while also helping me better forecast and react. It is a very well built database. Any issues I could come up with the vintrace team is always diligent and happy to help.
We have found vintrace an extremely easy platform to use. Having implemented just prior to harvest, we still found it very easy to keep up and learn new parts of the system. A great addition to our company.
Chateau Montelena Winery
The best winemaking database software and the most helpful, open-minded developers in the industry.
vintrace is the industry’s most complete and usable system for managing work in the winery. As an online solution, it can be accessed from anywhere and the functionality it supports meshes exactly with what wineries need for managing day-to-day activities. You simply won’t find a more usable and effective solution than vintrace.
Use vintrace…it’ll shorten your time spent doing paperwork and free you up to get back into the cellar and vineyard and begin making wine again.
“Very efficient and helpful”
I found the set up process with Vintrace very efficient and helpful, with rapid response to any questions I had. I’m enjoying learning all that this software will do for my planning and recording in the winery, and most of all where it will save me time!
“It has been surprisingly easy”
We made the move to Vintrace as we were getting bogged down by the amount of spreadsheets we were keeping and spending far too much time on admin rather than making wine. I must admit we were a little nervous about making the move but it has been surprisingly easy and no hiccups so far. The Vintrace support team are only a phone call away and always happy to talk you through any issues. We have also been impressed with the amount of major updates/improvements that have been made – they are more frequent than Apple IOS updates!! The system is so flexible and the ability to work from anywhere is a massive bonus as I can write cellar notes in the middle of the vineyard.
Deep Woods Estate
vintrace is easily the most user friendly, comprehensive wine management software I’ve used. The ability to see vineyard and winery information live, cost tracking and client billing make it one of the most important tools at our disposal. Just as importantly, the service and support team are responsive to individual client requests and the YouTube channel is a great initiative to reduce the barrier to entry for new users.
Our first vintage in a new winery coupled with higher than expected yields has kept us very busy. The team at vintrace have provided outstanding service on the phone, via email and even onsite whenever we needed them. They’re quick on their feet with fast turnaround times.
The introduction of vintrace has streamlined our paper trail from grape to bottle. We can now easily access information about any batch of wine at any stage of production. The guys at vintrace are constantly upgrading, improving and expanding the system to meet our very specific and unique needs.
vintrace is sensational. It adds a level of service that we just weren’t able to provide for our clients in the past. Our clients can jump onto the system at anytime and interrogate the database for the information they need, when they need it.
Enthusiastic team, friendly support. A good practical software system that should continue to improve.
De Iuliis Wines
The vintrace software is easy to use and fulfills all our requirements… and the support is so good even stupid winemakers can use it.
Efficient, user friendly, excellent customer service.
vintrace is without doubt the best winery software available today.
Wairau River Wines, Marlborough
The auditor was blown away by how powerful vintrace was, especially with regards to traceability of vineyard fruit, dry goods and additives. She had no problems in quickly signing us off in this area!!
Treasury Wine Estates
We love the fact that we can get real time weigh scale data. After the fruit is weighed an email and SMS are automatically sent to growers and vineyard managers with information about that load and a harvest summary to date.
After using vintrace for two years, we are very happy with the features and the latest updates make the system even more user friendly. With fast access tabs for each tank, all details are now accessed much more quickly. Very much appreciated when looking at composition details for prospective customers!
Compared to two other winemaking systems I have had experience with, this is the best system I have used.
Demos are obligation free
The most common feedback we get from our new clients is, "Why didn't I start using vintrace years ago",
Contact us and we'll arrange a live demonstration online or at your place of business.