Around the world, winemakers have moved to vintrace to take the guesswork out of managing their wineries. Here's what they had to say about the role vintrace played in helping them harvest the power of information and build a great business.
USA and Canada
vintrace is very intuitive
I have used Vintrace at another facility and knew we wanted it for this project as well. Getting my information into Vintrace was easy and simple; just fill in and then come first day of using Vintrace everything is in there! The system is very intuitive which makes working in Vintrace easy, but for more complicated questions the staff is very responsive and helpful – available via email and phone when I need them.
The database is so powerful
I previously used Vintrace at another winery before and it worked great for us there, so when I had an opportunity to bring it on at Montinore, I knew it would be the best move for our growing winery. The database is so powerful; we have only begun to utilize all its features. Whenever we’ve had questions, it’s been a breeze to get a hold of Vintrace support and get the questions answered quickly and easily. If they do not have a good solution, it is added to the development pipeline and often becomes a new feature within a quick period.
Our first Vintrace training went very well.
Our first Vintrace training went very well. Hillary took the time to walk us through specific functions and how to complete them. She then had us take the controls and complete them under her guidance so that we really were immersed the Vintrace processes. We feel that this method was beneficial and will assist with retention of the training material going forward.
Moving to Vintrace was by far the easiest
I have transitioned from database software platforms to new ones in the past, but moving to Vintrace was by far the easiest one I have experienced yet. Their methods allow my staff easy access to a central data entry point, provide clear direction on what information is necessary and physically getting the data in is simple. The process couldn’t have gone any smoother.
I love the software
I love the software and was more than pleased with the training. Hillary is great, she is very knowledgeable about the program and gave good insight in how to best utilize Vintrace.
It is just a great system
I had used Vintrace at another winery in the past so I was excited to be able to implement the database here at Bouchaine. Vintrace has added a ton of features since I’d used it last! From the startup and training with Hillary to the Online Help, Vintrace has lots of resources available. If I make a mistake on a work order it is easy to correct by using the rollback and other similar functions. Overall it is just a great system that reduces the amount of time I sit behind a computer at the winery.
Jump on the iPad and look up anything
We are ecstatic with the ease of use [of Vintrace] and its capabilities. We are still learning the system and find cool new tools in it every day. For our custom-crush services it helps greatly with tracking costs and charges for services. It was well worth it for the tracking abilities of Vintrace. It’s very easy to use, and all our staff is able to jump on the iPad and look up anything that we are tracking. Excerpt from Wine Business Monthly pg78 Nov 2017
I have wonderful flexibility and customization
Vintrace is fantastic because, as a user, I have wonderful flexibility and customization, unlike other cellar management software where I had to fit within their parameters. If I ever made a mistake, I had to wait for them to go in and fix it before I could write another work order. It is flexible because I can customize the layout of my work orders. If something gets entered incorrectly, I have the ability to roll back the order and correct an addition or movement. Lastly, I can change the display to show me whatever is important at the time. During harvest, I have the tank map and all of the current analysis and fermentation states. The rest of the year I have topping status and ML status. Excerpt from Wine business monthly, page 78 Nov 17 Issue.
Vintrace is very straightforward software
Our trainer Hillary was great in the training process, taking the time to answer questions and thoroughly explain the database. Vintrace is very straightforward software; I find it enjoyable and easy to use. As a matter of fact, I just downloaded the app and it’s way better than running up/down the stairs to the office and plugging around on excel spreadsheets
The support staff are very responsive to my requests
The Vintrace sales team was attentive and informative without being pushy, which I appreciated! The support staff are very responsive to my requests, whether it be an email or a phone call. Just the other day our accountant asked for a bulk wine report and our winemaker was able to run it quickly & easily for submission. In the past it would have normally taken him hours to put that type of information together.
Our company has been using Vintrace for 3 years
Our company has been using Vintrace for 3 years (to 2017). Currently we are using the software for both bulk wine management/winemaking for our brands as well as 6 custom crush clients plus the management of our cased goods inventory with many SKU’s and several vintages. As a winemaker, I find Vintrace to be incredibly robust, intuitive and easy to learn. Personally, I feel the laboratory and work order modules are the most powerful. The Vintrace app is also helpful for on the fly note taking while tasting in the cellar.
It’s made life so much easier for us
We recently started using Vintrace at our other winery operation, and it’s made life so much easier for us, so naturally we decided to sign up for our new winery as well. Vintrace offered us an onsite training and we are so glad that we went for it! Having worked at wineries in the past, Hillary was able to relate to us, keeping the training simple and straightforward. We’ve recently hired a new Associate Winemaker, and really appreciate the fact that Vintrace offers regular online webinars that can help get her up to speed before vintage.
We researched different options and chose Vintrace
Heading into my 39th harvest, I have seen many different ways of keeping records, from tank cards to spreadsheets, to database software. When it came time to upgrade, we researched different options and chose Vintrace. The ability to run a 702 report at any moment with a click of the button has changed the game for us. The onsite training we had was not only informative but extremely thorough. I am sure we are only using 25% of the system right now, and will only grow to use more of it as we move forward.
The onsite training was extremely helpful
I found the onsite training with Hillary extremely helpful to getting started and familiar with Vintrace. We went to the annual User Group Meeting and were able to get a ton of information. I was able to connect face-to-face with Vintrace staff, fellow users, and even with one of the keynote speakers to get additional resources.
Vintrace is a breath of fresh air
Vintrace is a breath of fresh air compared to other winery databases I have used in the past. I am thrilled with how easy it is to use and simply get the information I need. The layouts are beautiful; from reports and pie charts to visual graphs. Also when I have a question the support team is a knowledgeable and responsive resource.
The availability of customer service
What I’ve been most impressed with since going live with Vintrace has been the availability of customer service. They had resources that could come visit onsite to help with training and are very responsive by answering emails quickly. Another huge plus is the auto-generated 702/5120.17 TTB report, which has drastically simplified the compliance side of our business
Everything has gone smoothly!
Everything has gone smoothly! Overall, the process was notably stress-free thanks to you and the rest of the folks at Vintrace. Thank you for your help and the time you put in to make it so.
I was thrilled!
I have been looking at Vintrace for some time, so when the project got the greenlight I was thrilled! The training with Hillary was very informative and the system is user-friendly. If you are struggling through a system like we were you owe it to yourself and team to take a look at Vintrace
Addicted to vintrace
I’m addicted to Vintrace and don’t know how we got along without it. All transactions are recorded daily and data is up to date for instant access!
Our training with Hillary was extremely helpful! When we had a question she was able to not only answer the question but also show us the answer in the software and provide examples/best practices. The two databases – one demo and one live – are a huge plus; we can play in the demo without affecting our live data. We look forward to the next training to learn even more about what can be done!
Setup and Training thorough
I scheduled a meeting with a local Vintrace rep and I immediately knew this was the solution for us. AJ was able to demonstrate how to the use the software easily and manage my operations from fruit to bottle. The data/training teams were thorough and the startup process started immediately. Vintrace is a feature rich platform, some of which I will grow into down the road and use in the future.
A no-brainer… intuitive and easy to use
Having had a good experience with Vintrace in the past it was a no-brainer to use it for my next project. Most of my team had never used Vintrace – or any winemaking software for that matter – but since the layout is intuitive and easy to use they have caught on extremely quick.
The implementation and training staff made the transition to Vintrace a very smooth process overall. My team and I have found the Vintrace support to be extremely helpful; the online self-help is extensive, but when the question is a bit more complicated the response times are fast and the staff is knowledgeable. Not being charged for support is a huge benefit; you can tell they genuinely want to help and feedback on the platform is valued.
Arrington Vineyards – TTB Audit
Just wanted to update you on our first TTB Audit in 7.5 years. I have personally never experienced an audit before this one but have heard terrible stories. Our audit was a breeze. Anytime the agent asked for information we could pretty much run a report print or email it to the auditor onsite. Here at Arrington Vineyards we grow and produce many different varietals which makes our documentation more difficult excel spreadsheets,etc.. We started using Vintrace in 2012 and has been the best tool added to our production!
We love the interface, the reporting options, the powerful search capabilities, the ability to create custom work orders, the robust inventory tracking module and the auto-generated bill of ladings just to name a few. It has drastically changed our day-to-day work flow for the better. The customer service is excellent.
vintrace, a powerful tool that allows us to manage traceability from vineyard block to bottle. The level of service, the quick response time, professionalism of the vintrace staff, and the ability to have the reporting structure suit our Ontario winemaking regulations, have made this one of the best investments imaginable.
The Napa Valley Reserve
It’s one of the best winery software systems out there and I would choose it based on the fact that the vintrace team listens and is willing to improve.
We couldn’t have managed the crush this year without vintrace when the amount of fruit available from our growers changed.
The costing module in Vintrace is brilliant! We can finally manage our production costs and price margins accurately and easily! We work with many different grape varieties and growers and we do lots of blending. Accurately tracking production costs was impossible to accomplish using spreadsheets! Vintrace tracks all of our cost inputs (including overheads) and production moves like blending and losses, and quickly calculates our actual costs per lot, per gallon, and per bottle. Genius!.
Niner Wine Estates
vintrace is visual, very user friendly, contains practical applications for both lab and cellar, rapid support response, and most importantly the system is intuitive and logical, logical, logical! Finally! 21st century software for 21st century wine making.
Rack and Riddle
The vintrace guys have been unfailingly helpful and responsive to even the smallest issues. We had heard that their customer service was stellar and we were not disappointed.
vintrace is a great database that has helped me tremendously in being accurate and precise with my winemaking while also helping me better forecast and react. It is a very well built database. Any issues I could come up with the vintrace team is always diligent and happy to help.
We have found vintrace an extremely easy platform to use. Having implemented just prior to harvest, we still found it very easy to keep up and learn new parts of the system. A great addition to our company.
Chateau Montelena Winery
The best winemaking database software and the most helpful, open-minded developers in the industry.
vintrace is the industry’s most complete and usable system for managing work in the winery. As an online solution, it can be accessed from anywhere and the functionality it supports meshes exactly with what wineries need for managing day-to-day activities. You simply won’t find a more usable and effective solution than vintrace.
Use vintrace…it’ll shorten your time spent doing paperwork and free you up to get back into the cellar and vineyard and begin making wine again.
Get data out that is valuable
It’s nice to run a report and get data out that is valuable.
Thank you from the team
Just wanted to say thank you from the team at Winemaking Tasmania, the wine colours/product type and the release of the Android app have both been exceptional additions that will shine even more in #V18 when the wine side will get busier again. It is already making barrel management and also the cider operations a lot more efficient, streamlining workflows and product overviews on the tank map.
“Very efficient and helpful”
I found the set up process with Vintrace very efficient and helpful, with rapid response to any questions I had. I’m enjoying learning all that this software will do for my planning and recording in the winery, and most of all where it will save me time!
“It has been surprisingly easy”
We made the move to Vintrace as we were getting bogged down by the amount of spreadsheets we were keeping and spending far too much time on admin rather than making wine. I must admit we were a little nervous about making the move but it has been surprisingly easy and no hiccups so far. The Vintrace support team are only a phone call away and always happy to talk you through any issues. We have also been impressed with the amount of major updates/improvements that have been made – they are more frequent than Apple IOS updates!! The system is so flexible and the ability to work from anywhere is a massive bonus as I can write cellar notes in the middle of the vineyard.
Deep Woods Estate
vintrace is easily the most user friendly, comprehensive wine management software I’ve used. The ability to see vineyard and winery information live, cost tracking and client billing make it one of the most important tools at our disposal. Just as importantly, the service and support team are responsive to individual client requests and the YouTube channel is a great initiative to reduce the barrier to entry for new users.
Our first vintage in a new winery coupled with higher than expected yields has kept us very busy. The team at vintrace have provided outstanding service on the phone, via email and even onsite whenever we needed them. They’re quick on their feet with fast turnaround times.
The introduction of vintrace has streamlined our paper trail from grape to bottle. We can now easily access information about any batch of wine at any stage of production. The guys at vintrace are constantly upgrading, improving and expanding the system to meet our very specific and unique needs.
vintrace is sensational. It adds a level of service that we just weren’t able to provide for our clients in the past. Our clients can jump onto the system at anytime and interrogate the database for the information they need, when they need it.
Enthusiastic team, friendly support. A good practical software system that should continue to improve.
De Iuliis Wines
The vintrace software is easy to use and fulfills all our requirements… and the support is so good even stupid winemakers can use it.
Efficient, user friendly, excellent customer service.
vintrace is without doubt the best winery software available today.
Vintrace is by far the best
Out of all the winery software programs I have used over the years, Vintrace is by far the best. Not only is it more user friendly but so are the staff. What I really like is how fast Vintrace evolves, we now have phone Apps and seamless integration between our other systems.
Wairau River Wines, Marlborough
The auditor was blown away by how powerful vintrace was, especially with regards to traceability of vineyard fruit, dry goods and additives. She had no problems in quickly signing us off in this area!!
Treasury Wine Estates
We love the fact that we can get real time weigh scale data. After the fruit is weighed an email and SMS are automatically sent to growers and vineyard managers with information about that load and a harvest summary to date.
After using vintrace for two years, we are very happy with the features and the latest updates make the system even more user friendly. With fast access tabs for each tank, all details are now accessed much more quickly. Very much appreciated when looking at composition details for prospective customers!
Compared to two other winemaking systems I have had experience with, this is the best system I have used.
Demos are obligation free
The most common feedback we get from our new clients is, "Why didn't I start using vintrace years ago",
Contact us and we'll arrange a live demonstration online or at your place of business.